Change is our domain

Are you experienced?

Published by Nick Hall on 24 February 2010.

It never ceases to amaze me how certain industries place such a high value on working with a communications partner that "specializes" in their industry.

The health care field, for example, is rife with this thinking. I know this because I have been part of many presentations at places like hospitals, and try as I might, I simply cannot dance around the fact that I have not done any work for a hospital yet.

Obviously the fact that I have been to a hospital (more than once) and know many other people that have too doesn't hold a lot of water.

As such, I do not entertain any RFPs from them anymore. I suspect they're cool with that.

I can understand the comfort level of working with a group that knows your industry as well as you do, but really, what's the usual outcome? From my experience it's predictable, cookie-cutter creative that never breaks any ground because it lacks the ingenious randomness that often comes from screwing conventional thinking and doing something completely different.

And really, shouldn't clients be looking to purchase skills and knowledge that they don't already have? Oh I know it's scary because it's an unknown, and there's likely not a "random element" line item on the checklist often seen at presentations (Experience; check. Nice hair; check. Ability to scare the shit out of me with great ideas I did not see coming; check.).

Our specialty lies not with a specific industry segment, but with being able to ask any client (regardless of industry) the right questions, and listen for the right answers. That, combined with equal parts strategic and creative thinking, is all it takes to produce work that really works. Anywhere, to anyone.


More from Nick Hall:

No, you're out of order (posted on 16 July 2010)

Is it worth it? (posted on 31 May 2010)

Feeling fines (posted on 7 April 2010)

No change for a change (posted on 9 March 2010)

Brand or Bland? (posted on 5 March 2010)

Life is what happens while you're waiting for your Facebook profile to load (posted on 1 March 2010)

I wanna be a Guru (posted on 10 February 2010)

10 for 2010 (posted on 4 January 2010)

The Power of the Promise (posted on 11 November 2009)

The power of big (posted on 3 November 2009)

We're not that bad (posted on 26 October 2009)

This is how you do it (posted on 22 October 2009)

Negative space, positive reaction (posted on 21 October 2009)

Hope is not a strategy (posted on 15 October 2009)

The art of selling creative (posted on 12 October 2009)

RRRRRRRFPs (posted on 5 October 2009)

Consider the humble nail (posted on 24 September 2009)

Branding in B flat (posted on 17 September 2009)

Making waves (posted on 14 September 2009)

The creative search engine (posted on 19 August 2009)

On magic (posted on 12 August 2009)

Empathy (posted on 4 August 2009)

We are all radio stations (posted on 28 July 2009)

Keeping Promises (posted on 24 July 2009)

Next stop, Top Gear (posted on 4 May 2009)

Rebranding will not save you (posted on 23 March 2009)

What Consumers Really Want (posted on 12 February 2009)

How's this for a change? (posted on 24 October 2008)

Following through (posted on 21 October 2008)

Actually it is every day (posted on 21 August 2008)

Porno Sign Standards (posted on 18 August 2008)

Would you like fries with this? (posted on 14 August 2008)

3 or it's out (posted on 7 August 2008)

Surprise! You live in a great city! (posted on 31 July 2008)

Hello? Hello? (posted on 25 July 2008)

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